Contact Us. Our mission is to address the physical and behavioral health care of members by offering a wide range of targeted interventions, education and enhanced access to care to ensure improved outcomes and quality of life for members. In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare professional in your plans network. Need help shopping for a plan? How do I contact Anthem Blue Cross California? Customer Support. call the Member Services phone number on the back of your ID card. send an email to ProviderDirectoryDiscrepancy@Anthem.com. call us at 1-844-839-4049. Where do I send my anthem appeal? Where can an appeal be filed? Mail your written appeal to: Anthem Blue Cross Cal MediConnect Plan. Coverage While Traveling: (800) 810-BLUE (2583) Transition Assistance: (800) 967-3015. Note: Please call the Behavioral Health Utilization Management department for Medi-Cal Managed Care (Medi-Cal) at 1-888-831-2246 for questions regarding authorization for applied behavioral analysis (ABA). Use our app, Sydney Health, to start a Live Chat. Quickly and easily submit out-of-network claims online. For more information contact the plan or read the Anthem Blue Cross Cal MediConnect Plan Member Handbook. Log in to get a more personalized experience. We were unable to automatically detect your location, but you can choose your state manually to see content that is most relevant to you. The call is free. Anthem Blue Cross and Blue Cross of California Partnership Plan, Inc. are independent licensees of the Blue Cross Association. Lets make healthy happen. Our small business plans offer a full range of health insurance options for groups with 2 to 50 or 100 employees, depending on your state. If you need help understanding what's on this site or if you need information in another language, large print, braille or audio, please call 1-855-817-5785 (TTY: 711). The resources for our providers may differ between states. 1-800-224-0336 (TTY 711) 800-578-2142 (TTY: 711) Speak to a licensed agent, seven days a week, 8 a.m. to 8 p.m. Download the Sydney Health app for 24/7 access to your benefits and claims information, ID Your dashboard may experience future loading problems if not resolved. For inpatient, skilled nursing facility, long-term acute care hospital, and acute inpatient rehabilitation, Such as durable medical equipment, pain management, home health care, orthotics, formula, speech therapy, occupational therapy, and physical therapy. Medical Policies and Clinical UM Guidelines, HEDIS (The Healthcare Effectiveness Data & Information Set), Early and Periodic Screening, Diagnostic and Treatment (EPSDT), Behavioral Health Screening, Assessment and Treatment Guidelines, Evaluation and Treatment of Children and Adolescents with Attention Deficit/Hyperactivity Disorder, Identification and Treatment of Antenatal Depression (AND), Postpartum Depression (PPD) and Postpartum Psychosis (PPP), Preferred Practice Guidelines for Bipolar Disorder in Adults, Preferred Practice Guidelines for Bipolar Disorder in Children and Adolescents, Preferred Practice Guidelines for Identification and Treatment of Substance Use Disorders, Preferred Practice Guidelines for the Identification and Treatment of Depressive Disorder, Preferred Practice Guidelines for Schizophrenia, Anthem Blue Cross Cal MediConnect Plan (MMP): Santa Clara County Behavioral Health provider training, Behavioral Health Interactive Care Reviewer Training: Submit and Inquire about Behavioral Health Authorizations, Screening for alcohol use disorder in high-prevalence demographics. Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. Interested in joining our provider network? Your dashboard may experience future loading problems if not resolved. We were unable to automatically detect your location, but you can choose your state manually to see content that is most relevant to you. It looks like you're in . Your browser is not supported. Your Provider Experience representative will respond usually within two business days. You may also receive a bill for any charges not covered by your health plan. Compare plans available in your area and apply today. By Phone: Call the number on the back of the members ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative. Access your member ID card from our website or mobile app.. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. We have Medicare plans that help you pay for groceries, living expenses, and over-the-counter health items. Behavioral health providers can be accessed directly by Anthem members. Anthem is a registered trademark. You may also receive a bill for any charges not covered by your health plan. Start a Live Chat with one of our knowledgeable representatives. Monday through Friday from 8:30 a.m. to 5 p.m. Log in to your Anthem account to discuss your questions with a live representative. Anthem Blue Cross (Anthem) facilitates integrated physical and behavioral health services as a vital part of health care. Find a Medicare plan that fits your healthcare needs and your budget. Type at least three letters and well start finding suggestions for you. You can also visit bcbs.com to find resources for other states. Outside L.A. County, call 1-800-407-4627 (TTY 711) Find answers to all your questions with an Anthem representative in real time. Select a state for information that's relevant to you. You can also visit, Login to get a more personalized experience, Do Not Sell or Share My Personal Information. We're always happy to help. To ensure you receive the most efficient service, please refrain from using the member services line and use only 1-844-421-5654 or the provider services phone number Blue Cross of California is contracted with L.A. Care Health Plan to provide Medi-Cal Managed Care services in Los Angeles County. In L.A. County, call 1-888-285-7801 (TTY 711) Pay outstanding doctor bills and track online or in-person payments.. Whether you need to check on a claim, pay a bill, or talk to a representative, you can easily access all your member features. 1-800-227-3238 (TTY 711), Medi-Cal: 1-800-407-4627 (TTY 711) 2005 - 2022 copyright of Anthem Insurance Companies, Inc. We were unable to automatically detect your location, but you can choose your state manually to see content that is most relevant to you. Resources that help health care professionals do what they do best care for our members. Anthem is a registered trademark of Anthem Insurance Companies, Inc. Blue Cross of California is contracted with L.A. Care Health Plan to provide Medi-Cal Managed Care services in Los Angeles County. The resources for our providers may differ between states. Utilization Management (UM) for Medi-Cal Managed Care (Medi-Cal) Phone: 1-888-831-2246. Have a question? Do not sell or share my personal information. Plus, you may qualify for financial help to lower your health coverage costs. Find answers to questions regarding benefits, claims, prescriptions and more. Choose your location to get started. Already a member? Keep patients healthy and safe by becoming familiar with the tools and strategies useful in protecting yourself and our members against contagious illnesses. Getting your member ID If youre not looking for contact information in California,please select your state. It looks like you're in . Find drug lists, pharmacy program information, and provider resources including the prior authorization process. Outpatient services. We currently don't offer resources in your area, but you can select an option below to see information for that state. Call 1-877-687-0549 (TTY 711) Monday through Friday from 8:30 a.m. to 5 p.m. Our reps are here to help with: Changing your primary care provider. How do I contact Anthem Blue Cross California provider number? benefits, you can contact Anthem s Human Resources department or Anthem at the phone number listed on the back of your Anthem ID card. Qualifying for a reward is simple and fast. Denver, CO 80273. You can also call the Nevada COVID-19 hotline at 1-800-401-0946 or Nevada 2-1-1 by dialing "211." Fax: 203-783-3228. We offer low-cost coverage for children, adults, and families who qualify for state-sponsored programs. Explore programs available in your state. Use our library of self-paced courses and instructor-led training sessions, available 24/7 at no cost. Note: Please call the Behavioral Health Utilization Large Group If you receive care from a doctor or healthcare professional not in your plans network, your share of the costs may be higher. Our Customer Care team is here to help. For information on Anthem Blue Cross Cal MediConnect Plan and other Cal MediConnect options for your health care, call the Department of Health Care Services at 1-800-430-4263 (TTY: 711), or visit the Health Care Options website. Taking time for routine mammograms is an important part of staying healthy. Get answers to your questions about eligibility, benefits, authorizations, claims status and more. Contact Us. Such as durable medical equipment, pain management, home health care, orthotics, formula, speech therapy, occupational therapy, and We offer affordable health, dental, and vision coverage to fit your budget. Find your plan type listed below and that number will put you in touch with a product expert. 2020-2022 The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health. Individuals & Family Plans (under age 65): 1-844-285-5159. Please use 12900 Park Plaza Drive, Suite 150 Mailstop 6150 | Cerritos, CA 90703. Contact your broker or consultant to learn more about Anthem plans. For costs and complete details of the coverage, please contact your agent or the health plan. Anthem Blue Cross Cal MediConnect Plan (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees. Getting You can also visit bcbs.com to find resources for other states. We currently don't offer resources in your area, but you can select an option below to see information for that state. Access resources to help health care professionals do what they do bestcare for our members. Attention: If you speak any language other than English, language assistance services, free of charge, are available to you. Price a medication, find a pharmacy,order auto refills, and more. Getting your member ID card. 2020-2022 The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health. Important member notice: Learn about a vendor security incident. Did you know that most questions and issues can be resolved by using the Anthem Blue Cross and Blue Shield self-service tools? 1-855-731-1094 (TTY/TDD: 711). We want you to understand your benefits and receive the best possible care. Anthem is a registered trademark. We are happy to talk with you about joining the Anthem provider network if you have questions or are not yet ready to start the online application process. The Blue Cross name and symbol are registered marks of the Blue Cross Association. Different states haves different contact information. Login to get a more personalized experience. Get answers to your medical questions anytime, day or night. You can also visit bcbs.com to find resources for other states It looks like you're outside the United States. Call 1-877-687-0549 (TTY 711) Monday through Friday from 8:30 a.m. to 5 p.m. Our reps are here to help with: Changing your primary care provider. Type at least three letters and we will start finding suggestions for you. We currently don't offer resources in your area, but you can select an option below to see information for that state. Anthem Blue Cross Cal MediConnect Plan (Medicare-Medicaid Plan) National Accounts, Posts about using health Insurance and managing your health, Collections of learning resources and links to services, For Sydney Health users connect with others and find care programs. Monday through Friday from 8 a.m. to 8 p.m. 7 days a week, 8 a.m. to 8 p.m. The purpose of this communication is the solicitation of insurance. 1-855-817-5785 (TTY: 711) Monday through Friday from 8 a.m. to 8 p.m. If your state isn't listed, check out bcbs.com to find coverage in your area. Anthem is a registered trademark of Anthem Insurance Companies, Inc. Privacy Guidance When Selecting Third-Party Apps - English, Privacy Guidance When Selecting Third-Party Apps - Spanish. Get Medical Policies, Clinical Utilization Management (UM) Guidelines, Provider Manuals and Pre-Certification/Pre-Authorization Requirements any time you need them. The resources for our providers may differ between states. Your online account is a powerful tool for managing every aspect of your health insurance plan. Serving California. Vaccination is important in fighting against infectious diseases. We look forward to working with you to provide quality services to our members. The Blue Cross name and symbol are registered marks of the Blue Cross Association 2022 Anthem Blue Cross. 800-619-6164 (TTY: 711) Speak to a licensed agent, seven days a week, 8 a.m. to 8 p.m. Download the Sydney Health app for 24/7 access to your benefits and claims information, ID We look forward to working with you to provide quality service for our members. You can also visit bcbs.com to find resources for other states It looks like you're outside the United States. Available for iOS and Android devices. The call is free. We currently don't offer resources in your area, but you can select an option below to see information for that state. 844-765-5157. In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare professional in your plans network. We work collaboratively with hospitals, group practices, independent behavioral health care providers, community, government agencies, human service districts and other resources. As the monkeypox outbreak spreads across the United States, you may have a lot of questions and concerns. This policy has exclusions, limitations, and terms under which the policy may be continued in force or discontinued. When our network in California is combined with our affiliate networks, our members have access to one of the largest dental networks in the country. These learning opportunities will assist you in administering your patients health plan and provide you with the knowledge to best assist our members. Enrollment in Anthem Blue Cross Cal MediConnect Plan depends on contract renewal. Your browser is not supported. Please update your browser if the service fails to run our website. We offer flexible group insurance plans for any size business. Monday through Friday from 7 a.m. to 7 p.m. Llame a nuestro nmero de Servicio de Atencin al Cliente (TTY: 711). If your state isn't listed, check out bcbs.com to find coverage in your area. Anthem Blue Cross is the trade name of Blue Cross of California. Online Provider Finder: https://www.viiad.com/anthemcompass/BCANTHEMW001; MPN Contact Toll Free Phone: (844) 536-0387; MPN Contact Fax: (855) 325-5621; MPN Contact Email When our network in California is combined with our affiliate networks, The resources for our providers may differ between states. Medicare Supplement and Medicare Advantage Plans: Mon-Fri, 8 a.m. to 8 p.m. 1 ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. Going forward, Anthem will continue to focus and expand our consumer tools and content to assist members in making more informed and personalized healthcare decisions. Members, log in to find information specific to your plan or start a Live Chat. More people than ever before qualify for financial help to lower the cost of health coverage. The Blue Cross name and symbol are registered marks of the Blue Cross Association 2022 Anthem Blue Cross. Or Payments for services from a non-participating provider are generally sent to the member, except where federal or state mandates apply, or negotiated agreements are in place. Call our Customer Service number, (TTY: 711).. Taking time for regular colorectal cancer screenings is one of the most valuable ways you can protect your health and peace of mind. Contact will be made by an insurance agent or insurance company. Get these benefits, plus more. H6229_22_3001706_U CMS Accepted 12/29/2021 Page Last Updated on 01/01/2022, 1-855-817-5785 (TTY: 711) Speak to a licensed agent, seven days a week, 8 a.m. to 8 p.m. Download the Sydney Health app for 24/7 access to your benefits and claims information, ID cards, virtual doctor visits, and more. Please call the number on your memberID card, orlog in to start a Live Chat. Welcome, providers! Find drug lists, pharmacy program information, and provider resources including the prior authorization process. To inquire about participating, please Our resources vary by state. Members do not have to contact Anthem for a referral. Behavioral health providers can be accessed directly by Anthem members. Your one-stop shop comprehensive information center for online behavioral health resources. Weve got the latest advice, tips, and news to help you get the mostout of your benefits, find the best healthcare, and stay healthy. Independent licensees of the Blue Cross Association. This is not a complete list. For other issues, you can message the Provider Experience team. 1-855-715-5316 (TTY/TDD: 711), 7 days a week, 8 a.m. to 8 p.m. Individual Open Enrollment for 2023 is underway. It looks like you're outside the United States. Call Anthem Enrollment Support Sydney Care is offered through an arrangement with Carelon Digital Platforms, Inc. Sydney Health and Sydney Care are service marks of Carelon Digital Platforms, Inc., 2022. out of your benefits, find the best healthcare, and stay healthy. Serving Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri (excluding 30 counties in the Kansas City area), Nevada, New Hampshire, Ohio, Virginia (excluding the Northern Virginia suburbs of Washington, D.C.), and Wisconsin. You can learn more by calling +1 (707) 304-53-95. Users have the opportunity to leave a review in 'Reviews' section to share their thoughts about Anthem Blue Cross. Are you the owner? Where can you find Anthem Blue Cross? Is there a phone number for Anthem Blue Cross? The phone number for this organisation is +1 (707) 304-53-95. Please update your browser if the service fails to run our website. Not connected with or endorsed by the U.S. Government or the federal Medicare program. Explore options today. Call 1-877-687-0549 (TTY 711) Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. Anthem Blue Cross is the trade name for Blue Cross of California. It looks like you're outside the United States. MRMIP members. You can also visit, Anthem taps Paul Marchetti to lead companys overall care transformation strategy, Medicare Supplement Claim Error Expected to be Resolved by March 31, Anthem, Inc. - and Cigna Update - February 2017, Do Not Sell or Share My Personal Information. Anthem Blue Cross and Blue Shield is the trade name of Anthem Insurance Companies, Inc., independent licensee of the Blue Cross and Blue Shield Association. Anthem Blue Cross is the trade name of Blue Cross of California and Anthem Blue Cross Partnership Plan is the trade name of Blue Cross of California Partnership Plan, Inc. MRMIP: 1-877-687-0549 (TTY 711). Keep current with articles on claim filing, products, benefits, administrative updates, new or revised procedures and guidelines, prescription information and more. If you receive care from a doctor or healthcare professional not in your plans network, your share of the costs may be higher. Stay current with your vaccinations whether flu, shingles, or COVID-19. Medicare Complaints, Grievances & Appeals. Serving California. ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. Review medical and pharmacy benefits for up to three years. Hours: Monday to Friday, 8 a.m. to 5 p.m. Fax: 1-800-754-4708. Employers can choose from a variety of medical, pharmacy, dental, vision, life, and disability plans. This enables Anthem to successfully meet the needs of members with mental health and substance use disorders as well as those with intellectual and developmental disabilities. Call our toll-free 24/7 NurseLine We look forward to working with you to provide quality services to our members. Anthem is now sending some bulletins, policy change notifications, prior authorization update information, educational opportunities and more to providers via email. Anthem Blue Cross and Blue Cross of California Partnership Plan, Inc. are independent licensees of the Blue Cross Association. Learn more about yourcoverage optionsafter the Public Health Emergency (PHE) ends. Pre Certification: (800) 274-7767. Call Member Services at. At Anthem Blue Cross (Anthem), we value you as a provider in our network. Anthem Blue Cross. We currently don't offer resources in your area, but you can select an option below to see information for that state. Most are available at pharmacies in your network. * The benefit information is a brief summary, not a complete description of benefits. Call Member Services at1-855-817-5785 (TTY: 711)Monday through Friday from 8 a.m. to 8 p.m. We were unable to automatically detect your location, but you can choose your state manually to see content that is most relevant to you. ANTHEM is a registered trademark of Anthem Insurance Companies, Inc. Availity, LLC is an independent company providing administrative support services on behalf of Anthem Blue Cross and Blue Shield. Anthem Blue Cross is the trade name of Blue Cross of California, independent licensee of the Blue Cross Association. You can also live chat with an Anthem associate from within the Availity Portal. We look forward to working with you to provide quality services to our members. Members do not have to contact Anthem for a referral. 711. Screening, Brief Intervention, and Referral to Treatment, Early and Periodic Screening, Diagnostic and Treatment, Master contact lists for Indiana Provider Solutions, Anthem Blue Cross and Blue Shield Member site. Live Chat: Availity Chat with Payer is available during normal business hours. For more information about Anthem:Member. Email us at mpsinquiries@anthem.comPublic Relations/Press Inquiries. Email us at mpsinquiries@anthem.comState agencies and legislators. Email us at margaret.duffy@anthem.com Email us at mpsinquiries@anthem.com Visit our Investor Relations page. Behavioral Health: For prior Member Services: (800) 967-3015. This call is free. We currently don't offer resources in your area, but you can select an option below to see information for that state.
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